Checking out is no longer just about completing a transaction. Wherever shoppers make their purchases, they increasingly expect merchants to recognize who they are and provide them with a seamless, relevant experience. These rising expectations are forcing retailers to rethink the POS’ roles, capabilities and connections, and to reevaluate how upgraded, highly connected POS systems will fit into their next-generation store experiences.
This Special Report identifies three key IT investment priorities for the POS:
- Integrate inventory and order management across channels;
- Modernize in-store systems; and
- Consolidate customer data across channels.
To find out more about how unified commerce is steering POS priorities, download the full report.