Before 2020, many retailers saw BOPIS as a growing channel but weren’t sure how big it could get. The pandemic made clear that customers liked ordering online and picking up in-store, making BOPIS a permanent fixture of retail operations.
That’s why retailers today face a new question: How do they provide fulfillment options that will profitably scale? One potential strategy is to offer fulfillment options that give consumers a choice.
In this iPaper, you’ll discover why dedicated pickup lockers need to be part of ‘BOPIS 2.0.’ You’ll learn:
- The advantages of using automated lockers for BOPIS;
- How automated lockers work for BORIS; and
- Benefits of automated lockers beyond BOPIS & BORIS.