CXPA

CXPA Launches New Certification Program

The Customer Experience Professionals Association (CXPA), an international non-profit organization, announced plans to launch a Certified Customer Experience Professional (CCXP) certificate program…

CXPA Spotlights Customer Experience And Best Practices

As consumers continue to develop cross-channel shopping behaviors and preferences, it is vital that retailers create a compelling and consistent brand experience….

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CXPA

CXPA Launches New Certification Program

CXPA Spotlights Customer Experience And Best Practices

Taking the Pain Out of Customer Service: What Do Modern Retailers Need to Succeed?

2025 Benchmark Survey: How Retailers are Re-Affirming Brand Value Through the In-Store Experience

Hurdles to Healthy Eating: Jonesing for Junk Foods and Price Constraints

Turning Curiosity into Commitment: How Intent-Driven Personalization is Redefining Digital Marketing

The Advertiser Action Plan

Shoptalk 2025

SubSummit

Outdoor Retailer Summer & ODI

CommerceNext

FUTR North America