DE&I

How Retailers can Find Balance When Consumers are Polarized on Social Issues

In today’s polarized landscape, companies face complex decisions when it comes to taking a stance on social values. When brands like Target…

2025 Trends: AI Continues its Rise, Tariffs’ Uncertain Impact, Circular Commerce Blossoms

[Editor’s note: I sat down with the folks at PAN, our co-host for an exclusive event that will take place Monday, Jan….

Costco Bucks the Anti-DEI Trend

Costco’s board of directors has unanimously rejected a shareholder proposal to conduct a study of the retailer’s diversity, equity and inclusion (DEI)…

Leading Civil Rights Groups Call on Fortune 1000 Businesses to Embrace DEI

Nearly 20 civil rights groups, including the NAACP, the Human Rights Campaign (HRC), the League of United Latin American Citizens (LULAC) and…

The Imperative of Ethical Packaging Practices for Preserving Consumer Trust

In today’s market landscape, ethical, political and environmental considerations increasingly sway consumer purchasing decisions, particularly when it comes to packaging. Studies indicate…

How Carter’s is Committing to People, Planet and Product

Social impact, brand purpose and environmental influence are all driving decisions for consumers and employees alike. In a global survey of 30,000…

Frans Johansson: How Diversity Drives Innovation and Attracts Top Talent

As CEO of The Medici Group, Frans Johansson spends his days consulting with business leaders on the value of Diversity, Equity & Inclusion…

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Taking the Pain Out of Customer Service: What Do Modern Retailers Need to Succeed?

2025 Benchmark Survey: How Retailers are Re-Affirming Brand Value Through the In-Store Experience

Hurdles to Healthy Eating: Jonesing for Junk Foods and Price Constraints

Turning Curiosity into Commitment: How Intent-Driven Personalization is Redefining Digital Marketing