Four Real-Life Examples Of How Agility Unlocks CX Innovation In E-Commerce

Consumers are getting harder and harder to impress. The bar for what makes a standout customer experience (CX) is rising every year.  The key is to never settle for the status quo. Shopper expectations are always evolving and your customer experience should evolve with it. Keeping up requires a certain level of agility, as agile […]

A New Head For Headless Commerce

0aaaDrew Lau Mobify

Building custom front-end digital experiences in today’s retail environment is the stuff from which nightmares are made. That’s what a director of e-Commerce for a multi-brand company told me recently when we met to discuss his new headless architecture. The idea of building out a brand new, custom front end for one brand was daunting […]