IBM

Beyond Jeopardy! “Watson” And The Future Of Retailing

By Rob Garf, Associate Partner and Global RetailIndustry Strategy Leader for IBM Global Business Services Anyone watching Watson’s victorious performance on Jeopardy! couldn’t help…

IBM Launches “Smarter Commerce” Software To Reach $70 Billion Market

IBM has added new software and created a new consulting practice dedicated to the emerging category of “Smarter Commerce,” which is focused…

TouchPoints TV: Rob Garf, IBM

Rob Garf, Retail Strategy Leader, IBM Services Group Rob shares some of the insights IBM gleaned from its recent survey of 30,000…

6 New Strategies For Mobile Commerce Aim To Drive Sales, Loyalty & Intelligence

While mobile marketing has been established as a new way to advertise and engage consumers, the ability to purchase on the…

View the Retail Trendcaster Webinar Series on-demand to uncover key 2025 retail trends, from AI and personalization to social commerce. Gain expert insights, data-driven predictions, and actionable takeaways to stay ahead in a rapidly evolving market.

Taking the Pain Out of Customer Service: What Do Modern Retailers Need to Succeed?

2025 Benchmark Survey: How Retailers are Re-Affirming Brand Value Through the In-Store Experience

Hurdles to Healthy Eating: Jonesing for Junk Foods and Price Constraints

Turning Curiosity into Commitment: How Intent-Driven Personalization is Redefining Digital Marketing