IHL Store Systems Study

JCPenney Rolls Out iPad Devices To Provide Interactive Access To Product Info

Tablet technology is the cool, new kid on the retail block, so it’s no surprise that JCPenney (JCP) is taking steps to…

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Taking the Pain Out of Customer Service: What Do Modern Retailers Need to Succeed?

2025 Benchmark Survey: How Retailers are Re-Affirming Brand Value Through the In-Store Experience

Hurdles to Healthy Eating: Jonesing for Junk Foods and Price Constraints

Turning Curiosity into Commitment: How Intent-Driven Personalization is Redefining Digital Marketing