JCPenny

Retailer Survey: Customer Satisfaction Remains Top Priority

For many retailers, supply chain optimization and employing efficient in-store strategies are key in developing a streamlined purchasing process. Although optimizing the…

E-Commerce Strategy Transcends Channels

Online commerce connects the digital and physical worlds. Understanding and implementing the right technology tools and strategies builds customer loyalty and drives…

Retail TouchPoints Recognizes 11 Retail Innovators With 2011 Channel Innovation Awards

Moosejaw, Macy’s, Domino’s Among Award Winners Retail TouchPoints announced the winners of The 2011 Channel Innovation Awards during the Customer LifeCycle Conference…

View the Retail Trendcaster Webinar Series on-demand to uncover key 2025 retail trends, from AI and personalization to social commerce. Gain expert insights, data-driven predictions, and actionable takeaways to stay ahead in a rapidly evolving market.

Taking the Pain Out of Customer Service: What Do Modern Retailers Need to Succeed?

2025 Benchmark Survey: How Retailers are Re-Affirming Brand Value Through the In-Store Experience

Hurdles to Healthy Eating: Jonesing for Junk Foods and Price Constraints

Turning Curiosity into Commitment: How Intent-Driven Personalization is Redefining Digital Marketing