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Maya, What’s The Future Of Business Analytics?

C-level executives are extremely busy. They must always be in tune with overall business trends, performance across channels and ensure team members…

Trax Combines Robotics And Image Recognition To Improve In-Store Efficiency

If you see a six-foot-tall robot roaming your neighborhood supermarket in the next few months, it’s not an escaped Roomba run amok….

#NRF17 Day Three Video Wrap-Up

A number of solutions highlighted at #NRF17 feature capabilities to motivate store associates by making their responsibilities more streamlined and efficient. Honeywell,…

#NRF17 Day Two Video Wrap-Up

Companies like Steinmart, Serta Simmons and Books-A-Million are tapping new technologies to drive omnichannel initiatives and draw more shoppers into stores. Westfield,…

How To Fix The Store

To achieve today’s omnichannel objectives, retailers need to look at the store in a more holistic way. The store is playing a…

In-Store Customer Engagement: Old Challenges, New Solutions

Retailers today have an array of tools to engage shoppers in the physical store, from kiosks to interactive digital displays to “smart”…

A New Era Of Digital Signage

Historically, retailers used digital signage to push marketing messages, offers and deals to in-store shoppers. However, consumers today are expecting more compelling,…

Priceless Perspectives On Tying Data & Insights To Powerful Customer Experiences

In this episode, RTP’s Editorial Director Andrew Gaffney sits with Linda Kirkpatrick, Executive VP of Merchants & Acceptance at MasterCard, at NRF…

#NRF17 Day One Video Wrap-Up

Retail TouchPoints editors Debbie Hauss, Adam Blair and Glenn Taylor sat down after the first day of #NRF17 to discuss trending topics…

View the Retail Trendcaster Webinar Series on-demand to uncover key 2025 retail trends, from AI and personalization to social commerce. Gain expert insights, data-driven predictions, and actionable takeaways to stay ahead in a rapidly evolving market.

Taking the Pain Out of Customer Service: What Do Modern Retailers Need to Succeed?

2025 Benchmark Survey: How Retailers are Re-Affirming Brand Value Through the In-Store Experience

Hurdles to Healthy Eating: Jonesing for Junk Foods and Price Constraints

Turning Curiosity into Commitment: How Intent-Driven Personalization is Redefining Digital Marketing