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Applying Voice Search To e-Commerce & Mobile

Amazon got everyone comfortable using voice and talking to something, but now it’s time for brands to own the voice experience. “Having…

Pairing Online And In-Store Data To Enhance The Customer Experience

Chris Riegel, CEO of STRATACACHE, discusses how brick-and-mortar retailers can bring relevance to the shopper journey using the same tools as Amazon…

How Personalized, Gamified Training Boosts Bloomingdales’ Bottom Line

Chad McIntosh, VP of Asset Protection and Risk Management at Bloomingdale’s, shares how the training platform from Axonify allows the retailer to…

Using Personalization To Extend The Shopping Journey

Once retailers define customer expectations, they can build the right personalization journey, according to BRP’s Gene Bornac. “In the store, most importantly…

Hitachi Solutions Demonstrates End-To-End Retail Solution

Don Webb, Sales Director, Retail Industries for systems integrator Hitachi Solutions, discussed the end-to-end retail solution based on the Microsoft platform that…

Exclusive Q&A With Cegid: Clienteling, Mobile Key Requests For Retailers

Retail TouchPoints editor Andrew Gaffney and Sylvain Jauze, Director Of International Operations for Cegid, discuss retailer requests and needs around mobile solutions…

Improving In-Store Personalization With New Approaches To Analytics

STRATACACHE brought the in-store retail experience to #NRF2018, showing how to make digital signage smarter, to make the shopping experience more dynamic…

#NRF2018 Day 3 Video Wrap-Up

What Retail Apocalypse?; Holiday Sales Rise Even As Marketing Budgets Contract 22% RTP’s Editor-in-Chief Debbie Hauss, Executive Editor Adam Blair and Senior…

#NRF2018 Day 2 Video Wrap-Up

“Personalization Is The New Omnichannel,” AI Becomes An Ethical Dilemma RTP’s Editor-in-Chief Debbie Hauss, Executive Editor Adam Blair and Senior Editor Glenn…

View the Retail Trendcaster Webinar Series on-demand to uncover key 2025 retail trends, from AI and personalization to social commerce. Gain expert insights, data-driven predictions, and actionable takeaways to stay ahead in a rapidly evolving market.

Taking the Pain Out of Customer Service: What Do Modern Retailers Need to Succeed?

2025 Benchmark Survey: How Retailers are Re-Affirming Brand Value Through the In-Store Experience

Hurdles to Healthy Eating: Jonesing for Junk Foods and Price Constraints

Turning Curiosity into Commitment: How Intent-Driven Personalization is Redefining Digital Marketing