#NRF2020 News & Coverage Hub

J.Crew Launches ‘Headless Experience’ During Holiday Season To Handle Large Demand Spikes

J.Crew partnered with Salesforce during the 2019 holiday season to launch a “headless experience” for its J.Crew and Factory outlet brand e-Commerce…

Seen, Heard And Tweeted At NRF 2020: Quick Quotes From The Big Show

The new complexities of customer engagement, a focus on fulfillment and a big push toward sustainability and social responsibility were all key…

2020 Economic Outlook: Expect Slower Growth But Minimal Recession Risk

While trade tensions with China created uncertainty within the U.S. economy (and even potentially slowed it down) in 2019, Jack Kleinhenz, Chief…

NRF Launches Consumer Privacy Initiative

Recognizing the vital role consumer data plays in all aspects of retailing, the National Retail Federation (NRF) has launched a new Center…

#NRF2020 Wrap Up

With #NRF2020 officially wrapped up, Adam Blair, Alicia Esposito and Glenn Taylor share the key themes they saw throughout the event, including…

#NRF2020 Day 2 Recap

AI and humans are more connected than ever. Alicia Esposito and Glenn Taylor discuss how one of the industry’s hot-button tech trends…

Starbucks CEO: Retail Tech Advances Should Support, Not Replace, The Human Connection

Kevin Johnson stresses the importance of human connection as a chief value proposition for Starbucks at NRF2020….

NRF 2020: Executives From Fast-Growing DTCs Reveal 4 Keys To Successful Disruption

Direct-to-consumer (DTC) disruptors such as Casper, Warby Parker and Glossier have disrupted the retail industry by bringing relatively ordinary products to market…

Goldman Sachs Will Acquire Aptos

Aptos has received a strategic capital commitment from Goldman Sachs, in which funds affiliated with the investment bank’s Merchant Banking Division will…

SHOWFIELDS And AREA15: Experiential Retail Creates Stronger Customer Connections

The future of brick-and-mortar retailing may look troubled, but physical stores still account for the majority of transactions. A new generation of…

Lowe’s, Wayfair Expand Partnerships With Google Cloud

Lowe’s and Wayfair are among the retailers using Google Cloud solutions to meet key business objectives. …

NRF 2020: Walmart Exec, MIT Professor Say Retail Jobs Can Be ‘Good Jobs,’ But Much Work Remains

Closing an NRF 2020 keynote discussion with Walmart U.S. CEO John Furner, Zeynep Ton, Professor at the MIT Sloan School of Management,…

Taking the Pain Out of Customer Service: What Do Modern Retailers Need to Succeed?

2025 Benchmark Survey: How Retailers are Re-Affirming Brand Value Through the In-Store Experience

Hurdles to Healthy Eating: Jonesing for Junk Foods and Price Constraints

Turning Curiosity into Commitment: How Intent-Driven Personalization is Redefining Digital Marketing

#NRF2020 News & Coverage Hub

J.Crew Launches ‘Headless Experience’ During Holiday Season To Handle Large Demand Spikes

Seen, Heard And Tweeted At NRF 2020: Quick Quotes From The Big Show

2020 Economic Outlook: Expect Slower Growth But Minimal Recession Risk

NRF Launches Consumer Privacy Initiative

#NRF2020 Wrap Up

#NRF2020 Day 2 Recap

Starbucks CEO: Retail Tech Advances Should Support, Not Replace, The Human Connection

NRF 2020: Executives From Fast-Growing DTCs Reveal 4 Keys To Successful Disruption

Goldman Sachs Will Acquire Aptos

SHOWFIELDS And AREA15: Experiential Retail Creates Stronger Customer Connections

Lowe’s, Wayfair Expand Partnerships With Google Cloud

NRF 2020: Walmart Exec, MIT Professor Say Retail Jobs Can Be ‘Good Jobs,’ But Much Work Remains

Taking the Pain Out of Customer Service: What Do Modern Retailers Need to Succeed?

2025 Benchmark Survey: How Retailers are Re-Affirming Brand Value Through the In-Store Experience

Hurdles to Healthy Eating: Jonesing for Junk Foods and Price Constraints

Turning Curiosity into Commitment: How Intent-Driven Personalization is Redefining Digital Marketing

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