online reviews

Amazon Expands Buy with Prime Availability to all U.S. Marketplace Sellers

Amazon’s Buy with Prime feature — which allows retailers to offer the benefits of Prime membership on their own DTC websites — will…

Survey: 65% Of Shoppers Say Brands Should Respond To All Online Reviews

Consumer expectations for the online review process are on the rise, with more people now expecting brands to communicate with them on…

Beginner’s Guide To Building A Successful E-Commerce Web Site

Over the past decade, the volume of businesses that have established an online presence is astounding. It’s estimated that in the U.S….

Consumer Reviews Help Formula Seller Boost Retail Presence 131%

Businesses that don’t get much publicity, or can’t afford a major advertising campaign, often rely on word of mouth to drive more…

Cabela’s Seeks Video Feedback To Capture Range Of Customers’ Emotions

Cabela’s has partnered with shopper experience optimization solutions provider InMoment to transform the outdoor brand’s customer engagement strategy. By deploying the InMoment…

Four Steps Retailers Can Take To Mitigate Bad Online Reviews

Social media has forever changed the way we interact with one another, as well as the way retailers interact with their customers….

Women Rely On Product Reviews To Make Buying Decisions

Up to 88% of women indicate that online reviews are very influential when they purchase a new product from an unfamiliar brand,…

Customers Are The Greatest Untapped Advocates

Today’s empowered consumers now wield greater power in determining a brand’s reputation than ever before. Successful brands must heed the increasingly strong voice…

View the Retail Trendcaster Webinar Series on-demand to uncover key 2025 retail trends, from AI and personalization to social commerce. Gain expert insights, data-driven predictions, and actionable takeaways to stay ahead in a rapidly evolving market.

Taking the Pain Out of Customer Service: What Do Modern Retailers Need to Succeed?

2025 Benchmark Survey: How Retailers are Re-Affirming Brand Value Through the In-Store Experience

Hurdles to Healthy Eating: Jonesing for Junk Foods and Price Constraints

Turning Curiosity into Commitment: How Intent-Driven Personalization is Redefining Digital Marketing