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#RIC19: How Shinola Used Surprise And Recognition To Redefine Its Loyalty Program

Shinola knows a thing or two about generating brand and product awareness: the retailer sold out its first 2,500 limited-edition, Detroit-made Runwell…

#RIC19: Why Brand Love Is The Key To Cultivating Loyal, Frequent Shoppers

Shoppers might not equate their love for a family member, significant other or friend with their feelings for a brand, but retailers…

#RIC19: What Next-Gen Retail CEOs Can Learn From Macy’s Innovation Formula

Top photo: 3DEN space in Hudson Yards Right photo: Parinda Muley, VP of Innovation and Business Development at Macy’s The 2019 Retail…

Hudson Yards Features First Neiman Marcus NYC Store, Preps For March 15 Grand Opening

After $2 billion worth of construction, The Shops & Restaurants at Hudson Yards will open to the public on March 15. The…

RIC19 Retail Innovator Award Nominations Are Open

The 2019 Retail Innovation Conference is a little more than three months away, but it’s not too early to nominate those who…

View the Retail Trendcaster Webinar Series on-demand to uncover key 2025 retail trends, from AI and personalization to social commerce. Gain expert insights, data-driven predictions, and actionable takeaways to stay ahead in a rapidly evolving market.

Taking the Pain Out of Customer Service: What Do Modern Retailers Need to Succeed?

2025 Benchmark Survey: How Retailers are Re-Affirming Brand Value Through the In-Store Experience

Hurdles to Healthy Eating: Jonesing for Junk Foods and Price Constraints

Turning Curiosity into Commitment: How Intent-Driven Personalization is Redefining Digital Marketing