training

Only 35% Of Retailers Effectively Train Employees; 32% Don’t Train At All

While 57% of employed adults think that training is very effective in helping them do their job well, retail employees are far…

Tips To Reduce Employee Turnover And Absenteeism In Retail Stores

Your employees are your business. They greet and serve your customers, they open and close the shop, they handle the money, and…

Barnes & Noble Names New Stores VP

Barnes & Noble, Inc. has appointed Carl Hauch, the former COO of CityMD, as its new Vice President of Stores, effective immediately….

The Millennial Worker: Strategies To Train And Retain

Millennials passed Generation Xers (born between 1965 and 1980) to become the largest share of the American labor force in 2015, according…

Holiday ‘Confidence Gap’ Reveals Disconnect Between Manager And Employee Attitudes

When it comes to handling the demands of the holiday season, 70% of retail managers feel their teams are “very prepared” for…

Innovating For Innovation’s Sake

Innovation is as integral to a company’s growth as finance or operations, but what drives real innovation in the retail industry? Many…

Ace Hardware Celebrates A Decade Of High Customer Satisfaction

For the 10th consecutive year, Ace Hardware ranked “Highest in Customer Satisfaction among Home Improvement Retail Stores,” according to the J.D. Power…

Survey: Associate Interactions Boost Transactions And Repeat Purchases

A common modern retail myth is that customers do not want sales associates to approach or interact with them unless they are…

Timberland Tablets Blaze A Trail Connecting Physical And Digital Commerce

There’s a bit of the great outdoors in one of the most urban locations imaginable: the Timberland store in Manhattan’s Herald Square,…

Speech Recognition Security Tool Redacts Payment Card Numbers In Real Time

When we think about data breaches, the mental image is of a literally silent crime: hackers surreptitiously extracting payment card or personal…

Shiseido Exec: Mobile Apps Help Empower And Connect Beauty Consultants

With smartphones and tablets in hand, store associates can access a wealth of information, such as product information and prices, customer profiles…

Leading Retailers Ramp Up Holiday Hiring: Will They Keep Up The Pace?

Retailers are expecting holiday sales to reach new heights this year and, in turn, have been adding more employees to their seasonal…

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training

Only 35% Of Retailers Effectively Train Employees; 32% Don’t Train At All

Tips To Reduce Employee Turnover And Absenteeism In Retail Stores

Barnes & Noble Names New Stores VP

The Millennial Worker: Strategies To Train And Retain

Holiday ‘Confidence Gap’ Reveals Disconnect Between Manager And Employee Attitudes

Innovating For Innovation’s Sake

Ace Hardware Celebrates A Decade Of High Customer Satisfaction

Survey: Associate Interactions Boost Transactions And Repeat Purchases

Timberland Tablets Blaze A Trail Connecting Physical And Digital Commerce

Speech Recognition Security Tool Redacts Payment Card Numbers In Real Time

Shiseido Exec: Mobile Apps Help Empower And Connect Beauty Consultants

Leading Retailers Ramp Up Holiday Hiring: Will They Keep Up The Pace?

Taking the Pain Out of Customer Service: What Do Modern Retailers Need to Succeed?

2025 Benchmark Survey: How Retailers are Re-Affirming Brand Value Through the In-Store Experience

Hurdles to Healthy Eating: Jonesing for Junk Foods and Price Constraints

Turning Curiosity into Commitment: How Intent-Driven Personalization is Redefining Digital Marketing

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