The Retail TouchPoints Network

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Accenture Study: ‘Infrequent’ Ecommerce Shoppers Boosted Online Purchases 343% due to COVID

How Interior Define ‘Democratizes Customization’ with Digital Tech and Localized Sales

Why Google, Facebook and Instagram Ads Blossomed in 2020 — and Where They’re Headed Next

An Opulent Space Fit for $7,000 Perfume: Welcome to the Amaffi Perfume House Flagship in New York

How Returns Drag Down Sustainability Efforts (and what Retailers can do About it)

UPS

UPS Forecasts 23% Increase in Returns Compared to Peak 2020 Period

UPS expects to handle 8.75 million returns during the week of Jan. 4, 2021, a 23% rise from the highest volume return…

WSJ Report: UPS Limits Shipments from Gap, Macy’s, Nike as Ecommerce Booms

On Cyber Monday, delivery giant UPS reportedly sent an internal message to drivers across the U.S. instructing them to stop picking up…

The Need for Delivery Speed Drives Holiday Hiring

Seasonal hiring provides a window into retailers’ priorities, and 2020 demonstrates both the COVID-19-powered growth in ecommerce and the need to operate…

Why Contactless Fulfillment Popularity Could Last Well Beyond COVID-19

To prevent the spread of COVID-19, consumers and retailers are changing the way they interact both inside and outside brick-and-mortar stores, as…

LocatorX Raises $6.6 Million, Names UPS Executive To Board Of Directors

LocatorX, a tracking technology solution provider, has raised $6.6 million over the past year to support continued development and expand its sales…

Report: Amazon Suspends Third-Party Delivery Service Amid COVID-19 Sales Spike

Amazon will halt the pilot of its Amazon Shipping delivery service for non-Amazon packages in June, people familiar with the matter told…

UPS Fulfillment Network Partners With SMB Financial Platform

Ware2Go, a UPS-owned on-demand fulfillment network designed to help merchants enhance their delivery experiences, will collaborate with Fundera, an online marketplace for…

UPS Gets FAA Approval For Drone Airline

UPS subsidiary UPS Flight Forward has received the U.S. government’s first full Part 135 Standard certification to operate a drone airline. This move allows the…

UPS Adds 12,000 Pickup Points, Launches Next-Day Delivery

UPS will expand its number of in-store pickup access points by 12,000, reaching 21,000 retail locations in the U.S. and 40,000 globally….

UPS And Sealed Air Unwrap Packaging Innovation Center

Global e-Commerce sales are projected to top $4 trillion by 2020, according to eMarketer. This rate of growth means that both brands…

Winning The Last Mile: Controlling Costs While Satisfying Consumers

The “last mile” of retail — fulfillment, delivery, returns and post-purchase services — has become the latest competitive arena for winning sales…

3 Tips To Manage Higher Mailing Costs In 2017

Impending rate increases by UPS, FedEx and the U.S. Postal Service (USPS) are likely to prompt U.S. businesses to save money by…

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How Well-Structured Premium Loyalty Programs Deliver Significant ROI

45% of Marketers Say Personalizing Content Tops the List for Improving CX

ERP vs. PLM: A Step-by-Step Guide to Spot the Right Investment for You

Payments Tech Guide: How to Keep Up with Demand for Convenience, Contactless and BNPL

Transforming Retail: Navigating the Next Era of Store Design & Experience

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NRF Retail Converge 2021

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