Running an online retail business should be about growth, innovation and seamless customer experiences — not about juggling countless tools and integrations. Yet, in 2024 alone, large enterprises lost an average of $104 million due to underutilized technology, disjointed strategies, and low adoption rates. So it’s no surprise many retailers find themselves tangled in a complex web of disconnected systems that, instead of creating efficiencies, end up causing friction.
How can businesses simplify their commerce tech stack without sacrificing performance? Well, it’s all about setting yourself up smarter, not working harder.
When E-com Tech Results in Pain not Profits
Gone are the founding days of eCommerce when a simple website with a payment gateway seemed to do the job. Today, retailers rely on hundreds of features — from inventory and order management to customer engagement, personalization, and analytics — to continue to meet customer demands.
And as businesses continue to scale, so does their tech stack. What starts as a handful of essential tools can quickly turn into a complex network of disconnected applications, each requiring individual maintenance and continuous updates. In fact, enterprises now use an average of 625 applications, with many overlapping in functionality or operating in isolation. That’s bound to slow things down and result in:
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- Operational inefficiencies: Employees waste time switching between platforms, manually transferring data, and resolving inconsistencies. This slows down workflows, extends training periods, and complicates customer service.
- Technical debt: The more integrations a business relies on, the higher the risk of performance issues, system failures, and increased security vulnerabilities. IT teams spend valuable time managing API connections and troubleshooting errors instead of focusing on innovation.
- Rising costs: Redundant software subscriptions, growing maintenance expenses, and the increasing demand for IT resources put pressure on profitability, making it harder for retailers to scale efficiently.
Want pain-free commerce that grows healthy profits? See how SCAYLE Commerce Engine is curing enterprise brands in their latest video.
Less Is More: The Cure For A Bloated Tech Stack
The desire for composable applications is multiplying faster than a vaccine during flu season. According to projections, the market is projected to reach $27.7 billion globally by 2033, growing at a CAGR of 17.6% from 2024 to 2033. This simplified, modular approach reduces complexity while maintaining flexibility and maximises your scalability.
Here, retailers get the best of both worlds by enabling them to connect exactly — and only — what they need via lighting-fast APIs, regardless of whether it’s an out-of-the-box feature, a third-party app, or a custom-built integration.
Learn more about unified and composable eCommerce tech.
Clearing the Path for Innovation and Growth
A lean, composable tech stack allows retailers to adapt quickly to market shifts. It enables faster launches of new sales channels and maximum agility while not budging on performance. This flexibility also enables seamless international expansion, as localized services can be integrated on demand, ensuring that innovation and scalability go hand in hand.
Removing Redundancies to Streamline Costs
Reducing redundant tools means fewer software subscriptions and lower maintenance costs. By switching to a unified and composable commerce structure, retailers can eliminate unnecessary software subscriptions and reduce the risk of vendor lock-in. This streamlined approach cuts down on maintenance by reducing the number of systems that need to be integrated and managed, while also allowing brands to scale more effecively — only adding features as they become necessary.
Eliminating Data Silos for Smarter Decision-Making
Disconnected systems create inconsistent customer experiences and make it harder to generate accurate reports. A unified and composable commerce approach creates one single source of truth with all data consolidated into one central system. This allows for precise demand forecasting, helping retailers avoid both stockouts and overstocking. It also enables seamless omnichannel experiences by providing real-time customer insights, and improves personalization through access to unified, reliable data.
From Bloat to Booming: Composable Commerce for Long Term Health
Retailers burdened by bloated tech stacks face higher costs, slower processes, and fragmented customer experiences. The solution is to streamline and optimize with a modular, flexible approach. Unified and composable commerce provides a clear path forward, helping businesses eliminate inefficiencies, reduce costs, and scale more effectively.
Retail success isn’t about having the most tools—it’s about having the right ones. Now is the time to evaluate existing systems, identify inefficiencies, and adopt solutions that enable agility instead of excess.
Learn more about how a unified and composable tech stack can revive your eCommerce strategy in this white paper.
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