Kibo has released a new order management system designed to upgrades the usability, scale and extensibility of the solution provider’s Unified Commerce Cloud platform. The release includes an updated UI, unified product catalog and inventory management. The company also has updated its Mobile POS product to leverage the same capabilities.
Additionally, the updated Order Management Solution helps retailers manage the entire customer journey by deploying omnichannel programs like in-store pick up, ship-from-store and vendor drop ship. Other tools include native Order Management and e-Commerce solutions, as well as personalization capabilities from Certona and Monetate.
Some of the key features of the new platform include:
- Unified platform architecture: Retailers can leverage cross-channel product, inventory and customer data to gain a 360-degree business view;
- Business Process Management engine: This software empowers clients to model and implement order fulfillment processes that suit the specific needs of retailers; and
- Centralized product catalog: Companies can use the platform to manage catalog data such as product, pricing, promotions, tax and shipping from a single admin.