AI-powered search technology developer Klevu has launched a new Discovery Suite solution designed to captures online shoppers’ intent, to help drive conversion, average order value and loyalty.
The new tool learns from shoppers at every point as they navigate an online store, then leverages AI to provide personalized search and discovery experiences with the aim of better connecting consumers with the products they want.
The end-to-end search solution is designed for retailers of all sizes and can be integrated with most digital and ecommerce platforms, including Shopify, Magento and BigCommerce. The Klevu Discovery Suite also can enable brands to customize the look and feel of the search and discovery experience on their site in order to maintain brand identity.
Retailers also can use the data insights they gather from their customers’ search and discovery journeys to identify demand for new category extensions and product improvements, as well as to inform merchandising, catalog and promotional decisions. Data can be integrated with ERP systems, email marketing systems and POS systems, both to further optimize the omnichannel shopping experience and to offer insights to in-store associates that allow them to offer a more personalized experience.