Advertisement

Century 21 to Relaunch with Enhanced Ecommerce and Fulfillment Capabilities

Century 21 to Relaunch with Enhanced Ecommerce and Fulfillment Capabilities
Century 21's downtown Manhattan location, September 2016

Beloved New York City off-price department store Century 21 has partnered with logistics provider Fillogic ahead of its spring 2023 relaunch. The NYC-headquartered Fillogic will support the retailer through ecommerce and store-based fulfillment, reverse logistics and returns, forward-staging of inventory and final-mile delivery.

Century 21 also will utilize one of Fillogic’s micrologistics hubs that has been converted from a retail space. The space will allow the retailer to stage inventory, satisfy merchandise pickup and delivery and fulfill store-based and ecommerce orders.

“[Fillogic is] helping us relaunch the Century 21 brand with store and ecommerce fulfillment, returns and inventory management services as well as ecommerce delivery, which enables us to meet the needs of today’s consumer,” said Raymond Gindi, CEO of Century 21 in a statement. “Plus, it reunites us with a number of our former colleagues whom we know will get the job done up to or exceeding our expectations.”

The 60-year-old retailer filed for Chapter 11 bankruptcy in September 2020 and shuttered its 13 locations across New York, New Jersey, Pennsylvania and Florida, including its downtown Manhattan flagship. At the time of the filing, Gindi said that the retailer was unable to recover from COVID-19 challenges due to insurers denying payment for approximately $175 million in losses.

Advertisement

“As New Yorkers, we are not only excited to see Century 21 returning to its flagship location, but we are honored to be a part of their resurgence,” said Bill Thayer, CEO of Fillogic in a statement. “Through the partnership, we’ll help ensure that Century 21 is able to meet the modern customer’s expectations, from two-day delivery and in-store merchandise pickup to easy returns of online purchases and more.”

Featured Event

View the Retail Trendcaster Webinar Series on-demand to uncover key 2025 retail trends, from AI and personalization to social commerce. Gain expert insights, data-driven predictions, and actionable takeaways to stay ahead in a rapidly evolving market.

Advertisement

Advertisement

Retail Trendcaster Webinar Series
Days
Hours
Minutes
Seconds

Uncovering What’s Next in Retail

On-Demand Limited Video Series

Q1 is a pivotal time for retail, with experts analyzing holiday sales and forecasting trends. View the full lineup of the Retail Trendcaster video series for insights on consumer spending, AI, personalization, social commerce, and more—helping you focus on what truly matters in 2025.

Brought to you by
Retail TouchPoints
Access Now
Retail TouchPoints is a brand of Emerald X LLC. By clicking the button and submitting information, you acknowledge and agree that your information may be shared with corporate affiliates of Emerald X LLC, and other organizations such as event hosts, speakers, sponsors, and partners. Please read our Privacy Policy and our Terms Of Use for more information on our policies.

Access The Media Kit

Interests:

Access Our Editorial Calendar




If you are downloading this on behalf of a client, please provide the company name and website information below: