- 1 day ago
When COVID-19’s stay-at-home orders halted most physical retail and boosted e-Commerce, it wasn’t just the brick-and-mortar retailers that were forced to make…
Retail Innovation
- 1 week ago
Amazon has confirmed its purchase of Zoox, a company designing self-driving vehicles that are purpose-built for ride-hailing functions. While Amazon did not…
- 1 week ago
For nearly a decade, the retail industry has been debating whether voice commerce is a passing buzzword or a viable, valuable engagement…
- 2 weeks ago
The hype surrounding “experiential retail” encouraged retailers to think big and invest in technology that would keep shoppers in stores longer —…
- 3 weeks ago
Heidi Hertel was a mom of three whose daughters needed eyeglasses, but she found the process frustrating. Kids’ eyewear was limited in…
- 4 weeks ago
Apparently, growth is a hard habit to break — even when a pandemic forces the shutdown of every one of your 465…
- 4 weeks ago
As retailers continue to reopen their stores, employee training and empowerment are coming to the forefront. And although store managers and associates…
- 1 month ago
In the wake of COVID-19, leadership teams have responded and adapted in different ways. While specific priorities and action items vary based…
- 2 months ago
Consumers looking to avoid possible COVID-19 exposure in retail stores are increasingly seeking contactless shopping options, as epitomized by Amazon Go. These…
- 2 months ago
As retailers deal with the complexities of reopening brick-and-mortar stores, the safety of both employees and customers is, naturally, a top priority….
- 2 months ago
Lucchese Bootmaker, a custom bootmaker and retailer founded in 1883, has deployed a very 21st-century solution to the challenge of connecting online…
- 2 months ago
With 30+ years of experience in the retail industry, including her prior position as VP of Customer Experience Design at Lowe’s Companies,…
- 2 months ago
In the wake of COVID-19, many retail businesses focused on adapting their products and services — especially if they had an expansive…
- 2 months ago
If the COVID-19 crisis has taught retailers anything, it’s that even the best-laid plans and the most solid projections may need to…
- 2 months ago
To prevent the spread of COVID-19, consumers and retailers are changing the way they interact both inside and outside brick-and-mortar stores, as…
- 2 months ago
To support the retail industry in its COVID-19 response and recovery, Retail Store Tours has developed “On The Frontline,” a weekly series…
- 2 months ago
COVID-19 has sent shockwaves across retail businesses and the entire ecosystem that supports the industry — employees, suppliers, landlords, cleaning crews and…
- 2 months ago
Even before COVID-19 dealt a body blow to “non-essential” physical retailers, malls were experiencing significant business headwinds — particularly in the “B”…
- 2 months ago
With a retail career that spans 30 years and stints at brands including Sears and Neiman Marcus Group, Steve Dennis has become…
- 3 months ago
Rite Aid and CVS Health are have both rolled out additional coronavirus testing sites: Rite Aid’s are in Waldwick, N.J. and Valley…
- 3 months ago
Every year, the Connected Consumer Series digital event brings together some of the retail industry’s top analysts, tech experts and industry thought…
- 3 months ago
By late March, retailers including Neiman Marcus, JOANN, Ralph Lauren, LVMH, Canada Goose and Gap, among many others, had begun taking steps…
- 3 months ago
Marketing’s impact now extends across all channels a shopper uses to get information and complete purchases. That’s why Ken Wincko believes he’s…
- 3 months ago
The direct-to-consumer (DTC) home furniture market is experiencing significant growth and evolution, with digital-first brands acquiring more wallet share from traditional brick-and-mortar…
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