Advertisement

Non-Pharmacy Retailers Can Now Offer COVID PCR Tests to Customers

covid pcr test non-pharmacy retailers

Non-pharmacy retailers can now offer COVID-19 testing under the U.S. Department of Health and Human Services’ (HHS) Increasing Community Access to Testing (ICATT) program. The program expansion is being facilitated by health company eTrueNorth.

Here’s how it works:

  • Retailers that wish to participate will be provided a no-cost supply of COVID-19 at-home, self-collection, laboratory-based PCR test kits;
  • Consumers can register on the dedicated website www.iNeedaCOVID19Test.com, operated by eTrueNorth;
  • They then select their preferred location and schedule a date and time to pick up their free test kit;
  • After picking up the kit, the consumer will leave the store to perform the self-collection (nasal swab or saliva) and return the kit to the retailer drop-off receptacle;
  • Each day, the retailer will package completed test kits for pickup by a FedEx or UPS courier;
  • The test kits are then shipped to a certified laboratory for PCR analysis; and
  • Results are digitally communicated back to the individuals, typically within 48 to 72 hours.

This new model removes the traditional specimen collection “observation by a pharmacist or clinician” model, thereby expanding the range of retailers that can offer the service. The retailer’s sole role is distributing the free test kits and helping facilitate the shipment of specimens to the laboratory.

“This new model removes financial risk for retailers and will greatly expand access to COVID-19 test kits to Americans,” said Coral May, Co-founder and CEO of eTrueNorth in a statement. “Since consumers must schedule appointments for the test kits, retailers have control over the number of tests that can be picked up and dropped off each day, and the volume of testing can change over time. Thanks to HHS, the retailer can be compensated for each completed test that is distributed at their retail stores.”

Advertisement

Once a retailer expresses interest in helping expand COVID-19 testing to its local community, eTrueNorth will provide a contract, reimbursement setup and instructions on how to begin offering testing. Reimbursement occurs monthly.

Featured Event

View the Retail Trendcaster Webinar Series on-demand to uncover key 2025 retail trends, from AI and personalization to social commerce. Gain expert insights, data-driven predictions, and actionable takeaways to stay ahead in a rapidly evolving market.

Advertisement

Advertisement

Retail Trendcaster Webinar Series
Days
Hours
Minutes
Seconds

Uncovering What’s Next in Retail

On-Demand Limited Video Series

Q1 is a pivotal time for retail, with experts analyzing holiday sales and forecasting trends. View the full lineup of the Retail Trendcaster video series for insights on consumer spending, AI, personalization, social commerce, and more—helping you focus on what truly matters in 2025.

Brought to you by
Retail TouchPoints
Access Now
Retail TouchPoints is a brand of Emerald X LLC. By clicking the button and submitting information, you acknowledge and agree that your information may be shared with corporate affiliates of Emerald X LLC, and other organizations such as event hosts, speakers, sponsors, and partners. Please read our Privacy Policy and our Terms Of Use for more information on our policies.

Access The Media Kit

Interests:

Access Our Editorial Calendar




If you are downloading this on behalf of a client, please provide the company name and website information below: