Store Operations

Michaels Creates Shop-in-Shops Spotlighting Sewing, Knitting and Partying

With rival retailers Joann and Party City no more, Michaels has added shop-in-shops chainwide that spotlight their product categories. Michaels purchased the…

Target Seeks to Boost Style Cred with Design-Focused SoHo Store Revamp

In a bid to polish its image as a style destination, Target has embarked on a rolling upgrade to its store in…

Party on, Fido! PetSmart Debuts Monthly In-Store Pet Birthday Celebrations

PetSmart has introduced monthly PetSmart’s Birthday + Gotcha Bash events at stores nationwide, giving pets and pet parents an opportunity to celebrate…

Amazon to Shutter Fresh Stores in the UK, Focus Instead on Whole Foods, Grocery Delivery

Amazon’s new UK grocery strategy includes a stronger emphasis on delivery, including the addition of same-day perishables delivery in 2026 and a…

Exclusive: Why Stanley is Investing in a Free Recycling Program for its Used Drinkware

Stanley 1913 can certainly show the receipts when it comes to sustainability. Its reusable drink containers are durable, giving them a longer…

Office Depot Goes Private in $842 Million Acquisition

The ODP Corporation, parent company of Office Depot and Office Max, will be acquired by Atlas Holdings for $28 per share in…

Authentic Outlines ‘New Chapter’ for Forever 21, Focused Initially on Ecommerce and Wholesale

Authentic Brands Group (Authentic), which owns the Forever 21 brand, has selected a new partner network for the retailer’s U.S. operations following…

Macy’s Sends Santa on National Tour, Expands Holiday Square Marketplace to Chicago

With the possible exception of Christmas Tree Shops, Macy’s is the retailer most associated with Christmas, thanks to the multiple film, TV…

Holiday Sales Predictions Vary, but One Thing is Clear — AI will be a Winner

Sales forecasts from Deloitte and Salesforce predict relatively rosy sales this holiday season, but not everyone is predicting a blockbuster holiday —…

Putting a Shine on Shoe Shopping: DSW Partners with Uber for Delivery

DSW (Designer Shoe Warehouse) is the latest retailer to join the Uber Eats delivery portfolio, allowing shoppers to get on-demand or scheduled…

Why Marketplace Businesses Should Prioritize Relationship Preservation – Even During Disputes

Let’s face it: Strong relationships are easy to maintain when everything runs smoothly – when orders are fulfilled on time, terms are…

The Psychology of Customer Pain Points: Why Real-Time Feedback is Essential for Employee Wellbeing

Delivering a flawless customer interaction in retail is more important than ever. Recent research reveals that nearly 70% of shoppers say just…

Get ready for the holidays with the Holiday ThinkTank! Find must-read articles, webinars, videos, and expert tips on everything from trends to marketing, in-store ideas, ecomm, fulfillment, and customer service. It’s all free and available anytime—so you can plan, prep, and win the season your way.

Store Operations

Michaels Creates Shop-in-Shops Spotlighting Sewing, Knitting and Partying

Target Seeks to Boost Style Cred with Design-Focused SoHo Store Revamp

Party on, Fido! PetSmart Debuts Monthly In-Store Pet Birthday Celebrations

Amazon to Shutter Fresh Stores in the UK, Focus Instead on Whole Foods, Grocery Delivery

Exclusive: Why Stanley is Investing in a Free Recycling Program for its Used Drinkware

Office Depot Goes Private in $842 Million Acquisition

Authentic Outlines ‘New Chapter’ for Forever 21, Focused Initially on Ecommerce and Wholesale

Macy’s Sends Santa on National Tour, Expands Holiday Square Marketplace to Chicago

Putting a Shine on Shoe Shopping: DSW Partners with Uber for Delivery

Why Marketplace Businesses Should Prioritize Relationship Preservation – Even During Disputes

The Psychology of Customer Pain Points: Why Real-Time Feedback is Essential for Employee Wellbeing

AI at a Crossroads: Leadership, Ethics, and ROI

Return to Sender: How Organized Retail Crime Rings Exploit Returns, Claims, and Loopholes

Unlock the Secrets to a Profitable Holiday Season

From Data Center to Storefront: How AI + Edge Computing are Transforming Retail

2025 Telecom Retail Trends: AI, Tech, and What Your Peers are Planning Next

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