Advertisement

Retail Reset

A Virtual Forum Addressing COVID-19 Recovery Strategies

CX And Curbside Lessons From Batteries Plus Bulbs

Scott Williams on Retail Reset
Share on linkedin
Share on twitter
Share on facebook
Share on reddit
Share on email

Like many essential retailers, Batteries Plus Bulbs has had to manage the challenges of operating during a pandemic while still presenting an efficient, convenient customer experience to its shoppers. Its efforts have paid off, and the company has earned some of its highest-ever customer satisfaction ratings despite the stressful conditions.

In this Retail Reset conversation, Batteries Plus Bulbs CEO Scott Williams discusses how his team has met its consumer and corporate customers’ needs, helped guide franchisees through the current crisis and adjusted its operations to handle some of the unique challenges brick-and-mortar stores face during COVID-19.

Advertisement

Access The Media Kit

Interests:

Access Our Editorial Calendar




If you are downloading this on behalf of a client, please provide the company name and website information below: