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Episode 103

Meta’s Vision for Community-Driven Commerce

Featuring: Kate Gronso, Meta

Live shopping. Community-driven commerce. Commerce-ready content. There are so many ways social platforms are helping streamline the path to purchase and eliminate the barriers between inspiration and conversion.  
 
Facebook and Instagram are two key channels for consumers to gather and, in turn, are critical platforms for brands to reach and engage with their audience. During this week’s Retail Remix, Kate Gronso, Business Product Marketing Lead at Meta, reveals how the company is embracing new opportunities for social commerce and is developing new products to support consumers and brands alike. Kate shares:  

  • How Meta is assessing consumer behaviors to identify new opportunities to drive community-driven commerce;  
  • The unique role that content plays in supporting social, community-driven commerce experiences; and
  • Tips and best practices for developing a holistic social commerce strategy that touches consumers across key “moments” in their decision-making journey. 
     

RELATED LINKS 

We’re thrilled to have Meta and a panel of retail executives speak about the future of social commerce at the Retail Innovation Conference & Expo. Join us May 10-12 at McCormick Place in Chicago and learn from executive leaders at UNTUCKit, Foot Locker, Vera Bradley and so many more. Podcast listeners get 50% off all passes using the promo code RICE50P07. Register before April 12 to save an extra $300. 

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Retail Remix

The rules of retail are constantly changing. Today, we're in an exciting new era where brands can differentiate through experience and use technology to connect with customers in new and exciting ways. Retail Remix is a new podcast series brought to you by Retail TouchPoints, the industry's leading source for news, insights and research for all things customer experience. Every week, we sit down with someone who is helping put a new spin on the retail experience. Hear from the top practitioners, analysts and innovators in retail, and see what new engagement opportunities await.