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Inclusive Sizing Leaders FullBeauty and Destination XL Combine in ‘Merger of Equals’

McDonald Steps Down as Lululemon Leader, Company Begins Search for New CEO

How AI Helped Crafting Brand Cricut Cut Customer Service Wait Times Nearly 90%

The Home Depot Emphasizes Pros, Creators as it Prepares for Potential Housing Recovery

Listen Now: Independent Retail in a Time of Change

Amazon’s Just Walk Out Tech Poised to Break into a Run

Inclusive Sizing Leaders FullBeauty and Destination XL Combine in ‘Merger of Equals’

McDonald Steps Down as Lululemon Leader, Company Begins Search for New CEO

How AI Helped Crafting Brand Cricut Cut Customer Service Wait Times Nearly 90%

The Home Depot Emphasizes Pros, Creators as it Prepares for Potential Housing Recovery

Listen Now: Independent Retail in a Time of Change

Walmart Begins New 3D Printed Construction Project in Missouri as Technology Shows Signs of Scalability

Walmart has begun its third project using 3D construction printing (3DCP) in Lamar, Mo. The…

Retail Theft Steals the Spotlight at Alcatraz East Crime Museum

A new exhibit is joining Al Capone’s rosary, Ted Bundy’s dental molds and Charles Manson’s…

6 Essential Tips for Social Commerce for Tax, Finance, and IT Leaders

As social commerce reshapes retail, tax, finance, and IT leaders face mounting complexity across platforms like TikTok Shop and Instagram. This…

Holiday Readiness Starts with Smarter List Management

As retailers gear up for the most consequential stretch of the year, they are laser-focused on inventory, delivery and creative campaigns….

Beyond the Transaction: How Customer Experience Fuels Loyalty in Convenience Stores

A select group of super-regional convenience store chains including Wawa, Sheetz, QuikTrip and Kwik Trip…

L.L.Bean Shares Retail Expansion Plans for 2026 and 2027

Physical retail is “an essential part of our growth strategy,” said L.L.Bean Chief Retail Officer…

Uber Direct Partners with Shopify to Integrate On-Demand Delivery Options for Merchants

Shopify Plus merchants in the U.S., Canada and France can now embed multiple delivery options…

Pacsun Debuts Curated Resale Collection Aimed at Gen Z Shoppers

Pacsun has launched PS Vintage Powered by SPRINGY, a curated resale program featuring thousands of…

How Smart Shelves are Enabling Real-Time Customer Experiences

Over the past five years, retail has undergone a significant transformation, driven by shifts in…

Urban Outfitters Tackles Complex Regulatory Environment with AI-Powered Supply Chain Platform

URBN, parent company of brands including Urban Outfitters, Anthropologie, Terrain and Nuuly, will deploy an…

December 11

Universal Music Creates New Fan Hubs with UMusic Shops in NY, London

Universal Music Group (UMG) and its hospitality venture UMusic Hospitality & Lifestyleare doubling the number of UMusic…

Month-Long Starbucks Barista Strike Grows to 130 Cities

[Update as of Dec. 11, 2025] The Red Cup Rebellion, an ongoing strike by baristas…

Office Depot Officially Goes Private in $842 Million Acquisition

[Update as of Dec. 11, 2025] The ODP Corporation, parent company of Office Depot and…

Building Safer Retail Workplaces: AI, Mental Health and Heat Safety

Workplace incidents including injuries, illnesses and near-misses cost U.S. companies $50.87 billion annually, according to…

Get ready for the holidays with the Holiday ThinkTank! Find must-read articles, webinars, videos, and expert tips on everything from trends to marketing, in-store ideas, ecomm, fulfillment, and customer service. It’s all free and available anytime—so you can plan, prep, and win the season your way.

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AI Reality Check: Klaviyo CEO on What’s Hype, What Matters & What Comes Next

Independent Retail in a Time of Change

How Anthropologie is ‘Curating a Lifestyle’ with its Maeve Brand

How Google Is Redefining the Shopping Journey

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Multimodal Commerce: New Era of Online Shopping

Preparing for Global Expansion: 6 Must-Haves for Tax Compliance Success

5 Essential Tax Truths for Growing Midmarket Companies

The Agentic Engine Powering Profit-Driven Merchandising

AI at a Crossroads: Leadership, Ethics, and ROI

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Making Connected TV an (Even More) Meaningful Part of the Advertising Mix

Making Connected TV an (Even More) Meaningful Part of the Advertising Mix

As connected TV (CTV)rapidly becomes the dominant method for consuming television, it also has become the fastest-growing ad channel in the U.S., accounting for one in every 10 dollars spent on...

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The Top Customer Insights to Help Unify Your Omnichannel Retail CX Strategy

How to Build a Winning Marketing Strategy for the 2023 Holiday Shopping Season

TouchPoints TV

For Kelly Cook, Leading David’s Bridal is a ‘Dream Come True’

David’s Bridal is in the business of “dream-making,” according to new CEO Kelly Cook, and in this video she explains why leading the retailer represents a dream come true for her. She shares her vision for the company, including…

NRF 2025: Top Trends & Takeaways

Exploring the Beauty of Milani Cosmetics’ Marketing Strategy

Virtual Influencers and the Future of AI

What Retail Brands Can Learn from Beyoncé

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How Retailers Can Turn Inflation into Opportunity

Capitalizing on Retail Trends with Footfall Data

Off-Grid Solar-Powered EV Chargers are Key to Unlocking the Potential of Parking Lots

Latest Research
Benchmark Survey: Last Mile & Fulfillment Become Omnichannel Differentiators

Benchmark Survey: Last Mile & Fulfillment Become Omnichannel Differentiators

For years, brands and retailers have prioritized the customer-facing aspects of omnichannel strategy, from digital marketing and advertising to customer service. While those components are still very much top-of-mind,...

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Aspire Debuts Dashboard to Improve Influencer Campaign Analysis

Sensormatic Debuts Loss Prevention Labels Designed for Metal Products