Julio Lopez of Movable Ink
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Episode 26

The Future Of Omnichannel Orchestration

Featuring: Julio Lopez, Movable Ink

Mobile devices have long been considered a powerful extension of our minds. They’re always extremely close to us, if not in our hands. But how have mobile behaviors changed in light of the pandemic, when consumers are at home and spending more time on desktops and laptops? During this episode, hear Movable Ink’s Julio Lopez break down where mobile engagement is today, and how the pandemic will likely influence:

  • Omnichannel customer journeys;
  • Marketing strategy and experience orchestration; and
  • The parameters for effective messaging and creative.


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Retail Remix

The rules of retail are constantly changing. Today, we're in an exciting new era where brands can differentiate through experience and use technology to connect with customers in new and exciting ways. Retail Remix is a new podcast series brought to you by Retail TouchPoints, the industry's leading source for news, insights and research for all things customer experience. Bi-monthly, we sit down with someone who is helping put a new spin on the retail experience. Hear from the top practitioners, analysts and innovators in retail, and see what new engagement opportunities await.

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