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Episode 175

Unlocking the Power of ‘Mind Building’ for Experience Design

Featuring: Ari Peralta, CEO, Arigami

Welcome to the new frontier of retail marketing, where the power of “mind building” is reshaping the industry. Mind building takes the concept of worldbuilding and elevates it to a whole new level, focusing on immersive experiences that captivate the minds and emotions of customers.

In this episode of Retail Remix, we relive a session from the Retail Innovation Conference & Expo. Ari Peralta, CEO of the research consultancy Arigami, shares the transformative potential of mind building in retail marketing and explores how it can unlock the true power of brand engagement and customer loyalty. Listen to learn:

  • How the future of marketing is all about reframing marketers as neuroscientists;
  • How gamification is a powerful method to understand and design experiences based on how our brains work; and
  • Why the booming wellness industry is creating more opportunities to resonate with consumers through experience design.

RELATED LINKS 

  • Learn more about Ari here
  • Learn more about Arigami
  • Read some of Ari’s work on Retail TouchPoints 
  • Read more about marketing trends on Retail TouchPoints. 

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Retail Remix

The rules of retail are constantly changing. Today, we're in an exciting new era where brands can differentiate through experience and use technology to connect with customers in new and exciting ways. Retail Remix is a new podcast series brought to you by Retail TouchPoints, the industry's leading source for news, insights and research for all things customer experience. Every week, we sit down with someone who is helping put a new spin on the retail experience. Hear from the top practitioners, analysts and innovators in retail, and see what new engagement opportunities await.